If Something Is Wrong, We Make It Right.
Every product at iKLEEKā¢ is made to order, specifically for you. That means we stand fully behind what we produce. If your order arrives damaged, defective, or incorrect, we will refund or replace it within 30 days of delivery. No return shipping required. You keep the item.
This is not a conditional promise. It is our standard.
How To Request A Refund Or Replacement
Step 1: Contact Us
Email us at Hi@iKLEEK.com within 30 Days of receiving your order.
Step 2: Include Your Details
Provide your order number and clear photos of the issue. This allows our team to assess and resolve your request promptly.
Step 3: We Review
Our team will review your request within 1 to 2 business days and confirm the outcome directly by email.
Step 4: Refund Or Replacement
If approved, a refund is issued to your original payment method or a replacement is sent at no additional cost.
What This Covers
This policy covers all iKLEEKā¢ Products across every Collection, including Clothing, Jewelry, Accessories, DĆ©corations and Essentials. Valid for issues resulting from damage during shipping, manufacturing defects, or incorrect items received.
Terms & Conditions
- Valid for 30 days from the date of delivery.
- Not applicable to Digital Gift Cards.
- for more information read our Refund Policy